UI/UX Case Study: Improving the Existing UI of a Cryptocurrency Compliance Web Platform
Introduction
Ospree is a Software-as-a-Service cloud platform that offers powerful, integral B2B solutions to create full-stack compliance ecosystems in only a few steps and without technical complications. The company serves customer in the digital assets industry across the Europe, APAC, and the Americas.
EXISTING PRODUCT ISSUES
Inconsistent Fonts and Colors: The old web app suffered from inconsistencies in font styles and iconography, leading to a disjointed user experience.
Poor Section Hierarchy: The hierarchy of information was unclear, making it difficult for users to navigate and find relevant data quickly.
Integration of New Sections: New sections needed to be designed and integrated into the existing structure, requiring careful attention to maintain coherence and consistency.
PERSONA
Corporate Representative
Role: Responsible for ensuring the transparency and compliance of cryptocurrency transactions. Responsibilities: Handling large volumes of data, analyzing transaction histories, and ensuring regulatory compliance. Needs: A clear, intuitive interface that simplifies complex data analysis and enhances operational efficiency
Standardising all elements according to the brand guidelines
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Building
an Atomic Design System
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Building a User-Oriented Interface
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Atomic Design System
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Key Metrics:
The redesigned website under the corporate brand umbrella achieved significant improvements:
TIMES
x0
User Satisfaction:
Increased user satisfaction scores as reported in user feedback surveys.
★★★
BRAND TRUST
Efficiency:
Reduction in the time taken by users to complete key tasks.
FASTER
0%
Error Rate:
Decrease in user errors and support requests due to improved clarity and intuitiveness of the interface.
Learnings
Importance of Design Systems:
Establishing a comprehensive design system is crucial for maintaining consistency and ensuring a scalable design process. It allows for efficient development of new features and sections without compromising on quality.
Value of Revision and Alpha Testing:Continuous revision and iterative alpha testing are essential to identify usability issues and gather user feedback early in the development process. This approach helps in making informed design decisions and refining the UI before full-scale implementation.
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